Marham- Bringing Patients and Doctors Closer
KARACHI: Patients don’t need to worry about waiting in long queues to make appointments with their doctors anymore, as an online platform has been designed to function as a viaduct between doctors and patients.
With the assistance of an app called ‘Marham’, patients can now find doctors around the clock that are available close by and can book appointments online with only a click or users can also make use of the online forum for inquiries, medical aid or getting a second estimation from worldwide doctors.
Aside from the app, Marham also encompasses a Facebook forum, which doles out as a parent podium of the online app. The forum functions on the foundation of ‘community helping community’ and assists patients by fabricating an online forum where queries can be responded by doctors and other concerning members.
Ehsan Imam, The Chief executive and co-founder of Marham stated that through their app’s platform more than 400 to 500 engagements are reserved in 15 different cities every day, while 200 to 300 queries are being inquired on the Facebook forum, with around 1,000 and 2,000 people making use of the application on daily basis. According to Imam, above one million patients, and doctors have profited from Marham since it was launched in January, 2016.
Read more: Find Doctors Easily with Marham
Imam said that the initiative for the app came to him when his own father was critically sick and his family came across many difficulties tracing good specialists and making engagements.
“The patients got information through verbal evidence only and there was no appropriate method available to get hold of valid information given that there were lots of issues emerging during that excruciating time,” Imam explained.
In accordance to Imam’s statement, they first developed a Facebook forum, which grew and progressed well. The forum now has more than 50,000 active members currently. People started making queries about issues regarding health and doctors started responding accordingly.
Imam added that it cut the first turf for the online apps and the establishment of a database of more than 10,000 doctors, all authenticated by the Pakistan Medical and Dental Council, in 15 different cities, with 18 diverse specialties.
Imam said that they were now busy gathering data in moderately smaller cities and take doctors from those cities on their panel to assist the doctors to book appointments on the forum.
Imam says that they have been trying to encourage medical tourism, which is presently on the rise in the neighboring country of India, because of its low medical expenditures in the provision of healthcare facilities.